Maintenance Handyperson

The Hotel Britomart

Smart, soulful and contemporary, The Hotel Britomart welcomes guests to the best of downtown waterfront Auckland. New Zealand’s first 5 Green Star hotel has 104 beautiful timber-lined, cocoon-like rooms and luxurious suites with New Zealand art, custom features and bespoke amenities. Downstairs, in the beautiful surrounds of the heritage buildings is kingi, a restaurant that also celebrates sustainability and provides exceptional cuisine and hospitality for the public and guests of The Hotel Britomart.

We are seeking capable and experienced professionals to join The Hotel Britomart in the position of Part Time Maintenance Handyperson.We’re looking for a passionate individual to join the team. You will thrive on immersing yourself in the brand and hotel operation and be proud to be part of The Hotel Britomart team. Reporting to the Front Office Manager, you will be responsible for the pristine condition of all spaces within the hotel and event spaces.

To be successful in this role you will have:

• Prior handyman or trades experience. Whether its electrical, plumbing, building, painting - it's all useful!
• Flexibility - you are required to be available for rotating shifts, including weekends and public holidays.
• Strong communication skills! You will be building working relationships with people across the hotel team and interacting with guests.
• Previous experience in housekeeping in a 4 to 5-star hotel (an added advantage)
• Eye for detail coupled with a strong ability to proactively identify, prioritize and manage multiple tasks, and successfully accomplish objectives in a busy and challenging workplace.
• Demonstrated ability to work independently and as part of a team.

Duties and Responsibilities include:

• Maintain immaculate presentation and grooming, wearing designated uniform and name badge at all times.
• Ensure all painting work is completed with attention to detail, ensuring colour matching and surfaces look exceptional upon completion.
• Ensure at all times, jobs are completed with minimum disturbance to guests and customers of the hotel.
• Report back to your Manager any difficulties encountered with assigned tasks.
• Assist with minor repairs to guestrooms of a semi-skilled nature as well as those in accordance with your trade skills and qualifications, i.e., changing light bulbs, small repairs to tiles, tuning television and any similar tasks.
• Assist maintenance by sourcing minor quotations and works relevant to the assigned tasks and provide such quotations to the manager for approval.
• Where designated, make a concerted effort to respond to all calls immediately. Where circumstances prevent attending to urgent matters advises the manager on duty to obtain additional assistance and adhere to response times.
• Understands that the Hotel operates as a multi-skilled environment and will assist tradespersons and all services as required in the event of mechanical breakdown or equipment failure.
• Assist in routine cleaning of air conditioning filters, plant rooms and equipment as designated.
• Assist in general maintenance and routine preventative maintenance checks of operational and hotel systems in all areas.
• Report any incidents where work assigned cannot be completed or is only partially finished.
• Any other duties or requests made of you by your supervisors, guests or senior skilled tradespersons in the performance of your duties.
• Establish a close liaison with Front Office and Housekeeping department.
• Assist other departments on busy days and complete any other duties as request by the department Supervisor or Manager to
• meet business demands.
• Cover shifts of other Maintenance team when sick or on leave.
• Attend and actively participate in training programs as required.
• Put into practice in the business all The Hotel Britomart training that has been completed.
• Ensure all faulty or flawed equipment and building matters are properly reported.
• Understand importance of the following systems: lighting, fire and safety, painting and upkeep.
• Ensure contractors are aware and uphold their responsibility for maintaining safety whilst performing work.
• Monitor spares and material stock holdings and report need for requisition.
• Ensure the company code of conduct and team hand book are adhered to.
• Understand relevant departmental policies and procedures, and abide by these team member guidelines at all time.
• Have a full understanding of emergency procedures.
• Understand Hotel Britomart Work Health and Safety policies and procedures and abide by them at all times.
• Ensure all Work Health and Safety procedures are adhered to within the Department.
• Report hazards, near misses and accidents at the workplace immediately.
• Ensure security procedures for stores, cash, premises, team members, equipment and chemicals is implemented and maintained in accordance with The Hotel Britomart policies and procedures.
• Ensure guest security and privacy is maintained at all times.

The Hotel Britomart Team Benefits:

• Free celebratory night including breakfast stay after 6 months
• Accommodation and food and beverage discount for Team Members
• Team Member accommodation discount internationally via TFE Hotels
• Friends and family rates at The Hotel Britomart and Internationally via TFE Hotels
• Boost Benefits (Retail & Hospitalty discounts)
• Reward and recognition program
• Career development pathway
• Team meal provided per shift
• Uniform and dry-cleaning of uniform

To lodge your interest in this fabulous opportunity we welcome applications from driven, passionate, experienced candidates. Valid New Zealand working rights are essential.