Property and Facilities Manager

About the Role

This role within the Operations Management Team has responsibility for a portfolio of Commercial buildings within the Britomart Precinct. The role is a combination of physical building management, tenant liaison, technical planned maintenance and procurement of services, technical regulatory building compliance and in particular Health and Safety management. Whilst all Leasing and rental management is performed by a separate team within the organisation, you will work closely with the Leasing team on any new tenant fit-outs and tenant relocations as they occur throughout the Precinct.

Key Responsibilities

• Manage the day-to-day operations, maintenance, and presentation of assigned assets within the Britomart precinct, ensuring a consistently high standard of service for tenants, customers, and visitors.
• Develop and manage building operating budgets, monitor expenditure, and identify opportunities to improve operational efficiency and asset performance.
• Provide accurate, timely, and concise reporting, analysis, and insights to support business decision-making and performance management.
• Foster strong relationships with commercial office, retail, and hospitality tenants, ensuring a proactive and customer-focused approach to property and facilities management.
• Lead the delivery of exceptional facilities services across a diverse portfolio that includes premium commercial offices, luxury retail, and leading food and beverage operators.
• Oversee contractor performance and service delivery, ensuring works are completed safely, efficiently, and in line with agreed standards.
• Lead risk management, compliance, and health and safety initiatives across the precinct's physical assets and facilities.
• Ensure compliance with all relevant legislation, regulations, and industry standards, including New Zealand health and safety requirements.
• Promote and maintain a strong "Zero Harm" culture through effective hazard management, incident reporting, training, and continuous improvement.
• Collaborate with internal teams and stakeholders to support precinct-wide operational excellence, sustainability initiatives, and asset enhancement projects.
• Contribute as a key member of the operational leadership team, supporting strategic objectives and driving continuous improvement across the portfolio.
• Demonstrate a commitment to ongoing professional development, actively building knowledge and capability to enhance performance and contribute to the success of the Britomart precinct.

About you

• Proven experience (5+ years) in commercial property management, facilities management, or a similar property operations role, ideally within a premium office, retail, hospitality, or mixed-use environment.
• Strong understanding of building operations, maintenance planning, contractor management, and asset lifecycle management.
• Demonstrated experience managing operational budgets, service contracts, and building-related expenditure.
• Sound knowledge of New Zealand Health & Safety legislation and a commitment to maintaining a strong safety culture.
• Experience leading contractors, suppliers, and service providers to deliver high-quality outcomes and customer service.
• Excellent relationship management skills, with the ability to build trust and credibility with tenants, contractors, and stakeholders.
  

What We Offer

• Competitive remuneration package aligned with experience and capability.
• Prime Britomart location with car parking provided.
• Exposure to a premium portfolio of commercial, retail, hospitality, and public assets in a dynamic and fast-paced environment.

Position description Apply now

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